Wendy S. Lea, CEO, Get Satisfaction: [@Alexia] Why do you not like enterprise software? Alexia: It doesn’t have emotionality (Alexia nailed it).
Then Alexia says iTunes runs on SAP. Exactly, many journalists like shinny consumer tech maps back to sexy user experience (like iPhone). When in fact success needs mapping back deeply into enterprise technologies.
ICT transformation = Change. Interview with Raj Patel. Exact’s terrific former CEO.
Murdoch on MySpace: “We screwed up in every way possible
Facebook was quick to embrace Ajax but MySpace did not follow suit, partly because to do so would have reduced the number of page views the site generated and therefore its advertising revenue. “It would take five steps to post a comment or send a message, so five different pages would open,” explains another former executive. “There would be ads on each of those pages, so we were making money. We went to News Corp and said: ‘We want to change this but in the short term our revenues will drop.’ It became a long back and forth. [Newscorp overseers] were pushing back – they wanted to make sure we weren’t going to drop our revenue numbers.”
Least likely risk, technical staff without admin privileges, thereafter a slippery slope.
Evidence of the famed “Colbert bump”: Our analytics team found it while looking at how many followers the First Lady gained during her first day on Twitter.
Also found: evidence that the Colbert bump was dwarfed hugely by the Kutcher bump. Sorry, Stephen.
Listening to @NancyPelosi talk at Twitter! “Information makes you King.” by @jess
Facebook, Twitter, Google+ Directory + Telco’s of our day.
Weintraub: In September, my teenage son was rushed by ambulance from the Renaissance Fair in Tuxedo, N.Y., to Good Samaritan Hospital in Suffern after choking on a piece of turkey. The care he received was appropriate; the bill was anything but.
“Plunging prices set to trigger tech boom” - reports Richard Waters at CES in Las Vegas.
What does this mean for Walmart or where you work?
Taking a page from an excellent masters thesis on decentralizing decision making in modern military organizations, allowing organizations to deal with fast paced change, such as we are faced in high tech.
Combat troops are increasingly monitored by sensors, similarly Facebook or Walmart collect more data to determine “Likes” better making forecasts based on intention analysis.
Increasingly Likes or data is stitched together in Graph Databases designed for mining relationships in fragmented information chains. Afghanistan, Walmart or your living room. Respectively: Ambushed in Hemland, Like on Facebook, muting Ads on TV.
Richard Waters ends the CES 2012 report with a quote “Business model innovation as important as technological innovation this year”
I couldn’t agree more, we need to start with a learning organization as diagrammed by Boon Kim Tans thesis.