If you start micromanaging people, then the very best ones leave. If the very best people leave, then the people you’ve got left actually require more micromanagement… Pretty soon, you’re running a police state. So micromanagement doesn’t scale because it spirals down. The trick is to get truly world-class people working directly for you so you don’t have to spend a lot of time managing them. I think there’s very little value I can add to my direct reports. So I try to spend time with people two and three levels below because I think I can add value to them.
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| — | Cristóbal Conde, CEO of the Fortune 500 IT services company SunGard via andrewmcafee.org/blog/ (via @edview) |