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VRM | The Intention Economy: When Customers Take Charge | Doc Searls

VRM | The Intention Economy: When Customers Take Charge | Doc Searls

VRM is reverse CRM right?

VRM is reverse CRM right?

(Source: Wikipedia)

“acquiring,” “capturing,” “locking in,” “owning” and “managing” customers as if they were slaves or cattle. Yet as customers we yearn to be free. Doc Searls @ SXSW 2012

(Source: amazon.com)

Trust makes the world smarter.

TrustFabric facilitates trusted relationships between businesses and individuals.

(Source: doctordisruptive.wordpress.com)